Our courses are individually tailored to each client's needs. Courses are designed around modules such as...

• JAPAN BACKGROUND BRIEFING:
  a wide-ranging review of Japan’s geo-politics [including East Asian energy politics], social [including cultural] & population trends, along with an historical sketch of Japan's economic & industrial history since 1868 [highlighting Britain's involvement]
  
  
• JAPAN Inc.:
  an economic briefing on current economic trends & performance, including a SWOT analysis of the structure & features of Japan’s economy, its financial markets, its international trade patterns, the Yen [円]  & Japan’s public sector
  
  
• JAPANESE CORPORATE STRUCTURE & BUSINESS PROCESSES:
  an analysis of Japanese management hierarchies and industrial groupings [keiretsu  系列]. A review of Japanese meeting protocols, negotiating styles and corporate decision-making processes
  
  
• JAPANESE COMMUNICATIONS:
  an explanation of the key features of spoken & written Japanese, along with an analysis of common problems faced by gaijin [外人 'outsiders'] when communicating with Japanese in business situations. Japanese English is examined, as is non-verbal Japanese. Delegates are taught to introduce themselves - using name cards – in Japanese, to greet and direct others, to offer thanks, to proffer things [particularly in meeting & meal contexts], to excuse themselves & to apologise.  Rôle-plays are used to hone skills;  a popular rôle-play involves delegates doing mock self-introductions, with a Japanse interpreter gist- or simultaneously translating their words into Japanese.  A simulated o-bento or sushi business lunch adds further realism ... during breaks, Japanese o-cha [お茶 green tea] &o-sembei [お煎餅 rice crackers] are served [by the delegates themselves], providing delegates with further opportunities to practice spoken Japanese.
  
  
• JAPANESE BUSINESS & SOCIAL PROTOCOL:
  an explanation of Japanese customs & rituals in the context of business meetings, first encounters [including the exchange of business cards], business meals, formal presentations, tours and in a variety of common social situations. The behaviours involved are first explained & analysed - with the aid of video material - after which delegates are asked to practice specific skills, both with trainers and amongst themselves. Delegates' own Japanese-language business cards [meishi 名刺] are analysed to help tailor courses even more.
  
  
• JAPANESE BEHAVIOURS & VALUES:
  an exploration of Japanese core values, with particular emphasis on Japanese notions ofrelationship, group, hierarchy, 'face' and obligation. A key feature of this part of the course is linking these values with contemporary Japanese business practice and identifying potential problem issues & cultural ‘hot spots’.

I have found your course extremely beneficial, after travelling
to Japan and dealing with our Japanese customers, first-hand.